Susanne Dansey’s Blog

Comments on and within the UK SMB Community (Formerly ‘UK SMB Girl’)

Pause for thought

This is the first time that I have been able to sit down and compose a long(ish) post since those few hours I spent sitting in Starbucks in Heathrow Airport.
I’m usually quite honest on my blog and I felt that this post would be no different.
For a few years now I have enjoyed working as a […]

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Microsoft Office and the revenue opportunity for you

Robbie sent me an email today linking to an article that talks about something what we as Microsoft Partners who play around with this stuff have always said…
I’ve always said (in Robbie’s words):

Once people use Office 2007 for a while, they won’t go back
Customers need to see Office 2007 in action before they ‘get it’
Office 2007 demo’s must focus on the […]

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Pavlov’s Digital Dogs and the end of the World.

My daily life is spent working on my laptop, Outlook 2007 is always open and it’s usually partnered with OneNote and PowerPoint open on my desktop. Even when I’m looking away from my machine I know when mail has arrived or my machine wants attention because of the various familiar ‘bing-bongs’ or ‘pings’ it gives […]

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The Microsoft Office Ready PC Programme

There have been a few discussions in the Community of late regarding the Office Ready PC Programme (double ‘mm’ ‘e’ because I’m talking mainly about the UK initiative!) and so I thought I would run a few facts and ideas past you so you can use them (if you like or else just read through […]

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TechEd IT Forum | 12-16 November 2007

Fancy joining 5,000 people for five days of deep technical training, information and resources you need to build, plan, deploy and manage the secure connected enterprise?
Here’s your chance to save 300 Euros and qualify for exclusive value adds by registering before the end of July 2007. Quote registration code SEE117755.
More information on the event can […]

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Microsoft Licensing Handbook

Microsoft have just released their new Licensing Reseller Handbook in the UK.
The book walks through:

Microsoft’s basic license types
How to sell these licenses (key messaging and operational info)
Product specific licensing ‘need to knows’.

You can download a softer version from https://partner.microsoft.com/UK/40017359?PS=3
Let me know if you would like hardcopies and I’ll contact the Powers that Be and put […]

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Feeding back as a customer

I have just had a really bad experience with the way I was treated on the way over to Denver on my flight(s).
No one person is responsible for it and there were quite a few things that happened during the course of the day.
What do I do as a customer? What would motivate me as a […]

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Microsoft WWPC 2007: Denver

After what has seemed an eternity to get here, I have finally made it to Denver. It was great to catch up with familiar faces and I apologise now for not meeting more at the time. Unfortunately I was a bit zombie-fied after not sleeping for 24 hours. Don’t worry though, I’ll be up and […]

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Consistent Service

One of the things I will talk about at the Small Business Symposium in Denver is about maintaining consistent service with your customers. Now, I only have an hour to talk about a whole host of things, and not just about this particular service. I’ve decided that this is one reason why I like my […]

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Microsoft Licensing 101 Training Sessions

A few more have been scheduled for the latter part of 2007:

11th October
23rd October
24th October

 

4th December
5th December
6th December

There are also a number of other training sessions available on a variety of Microsoft products and subjects which you may be interested in. Check out http://www.microsoft.com/uk/partner/plc for more information.

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