If you typically sell to small businesses then if the only thing you take away from my blog is that you should treat your customers in the same way you like to be treated.
What do I mean by this? Well, how many of us sit on hold to our utility provider chatting aimlessly to the […]
Read the rest of The Small Business Specialist: Those who just get it…
As a member of this community, you should hopefully be able to understand why we are involved and the potential it holds for you and other peers.
But have you actually sat and thought about what you want from it? It maybe that you want to share experiences and your knowledge with others to help them […]
Read the rest of What is the SBS Community?
You may or may not know that I have just returned from SMB Nation 2006 in Amsterdam. This was our first SMB Nation Summit and I am pleased to say that it was very well received. We had over 10 countries involved and there was plenty of conversation between and during the presentations that allowed […]
Read the rest of This time it’s personal
Hello,
Thank you for taking the time to visit the site. I hope you find it useful to you.
I decided to start this site because since SMB Nation 2005 in Redmond I have been very proactive in the UK SMB community. You’ll see from the date that the first European SMB Nation has been and gone […]
Read the rest of Launching my soapbox!