Susanne Dansey’s Blog

Comments on and within the UK SMB Community (Formerly ‘UK SMB Girl’)

When uninstalling Beta TR2 doesn’t go quite to plan…

On a role after my Vista install, I decided to upgrade Office 2007 Beta Tech. Refresh 2 to the RTM code. As in previous Office upgrades, I uninstalled existing files except it wouldn’t let me uninstall Visio, Project Professional and a few other add ons.

Vista kindly removed them from the Uninstall Program list because it couldn’t uninstall them properly either. The thing is, deleting it from a list doesn’t eliminate the problem and made it harder to find what the problem was! So here’s what I did:

Renamed the Office12 folder (just in case I need it!)

  • Downloaded CCleaner - free!
  • Went into the tools section of the programme which shows programs that Windows may otherwise not
  • Uninstalled the cheeky little language packs that were sitting there and a few other Office 2007 names including the PDF/XPS add-in (which seems to be the culprit preventing the RTM install).

And hey presto!

No more unhelpful error appearing on me!

Yes, I’m happy with myself because I was anticpating hours of banging my head against the wall! :)

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